Privacy Policy

Deaf Action Ltd is committed to your online security and privacy.

This policy, in accordance with Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003, sets out what information we collect about you and how we use this information.

Use of cookies
A ‘cookie’ is a text file sent from our website to your computer’s hard drive. We use these to understand how visitors use our website so that we can improve it and make it more usable.

When you visit our website a cookie will be downloaded to your computer. This cookie will collect anonymous information for traffic analysis only. The cookie does not contain personal details and can not be used to identify you.

For more information about cookies and setting your preference visit

Collecting personal information
We collect personal information about you when you ask about our services, make a donation, place an order or sign up to our newsletters. This will include name and contact details. We will only use this data to provide you with the services and information you have requested.

If at any time you wish to stop receiving contact from us, let us know and we will remove you from our mailing list.
Similarly, if your contact details change you can notify us to update your personal information.

Storing your personal information
We will not disclose any of your personal information to anyone else except when we have your permission or under special circumstances. We may need to share your information with Local Council Authorities, if we are contracted to carry out work on their behalf.

You have the right to ask us for a copy of the information we hold about you or ask us to change it if you think it is wrong.

If you donate to Deaf Action through our website your donation will be processed through to a partner company and the information you give such as your credit card number is provided to them. We do not retain your Credit or Debit Card details.

We will only keep your information for as long as we need to for legal purposes.

Online Security
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Whilst we strive to protect your personal information, Deaf Action cannot ensure the security of any information you transmit to us, and you do so at your own risk.

External websites
Our website contains links to other websites. This privacy policy applies only to the Deaf Action website ( We cannot be responsible for the privacy policies, practices or content of other, external, websites even if you access these websites using links from our website.

Deaf Action takes your privacy seriously and as such we will never sell, rent or share your information with anyone.
By continuing to use this site ( you indicate that you agree to the terms of this privacy policy.

Our Privacy Policy is revised on a regular basis so please check for updates.